Reference

How jk55 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via JazzCash, Easypaisa, or Raast, and keep your account secure.

Account data handled securelyJazzCash, Easypaisa, Raast payment data protectedYour rights clearly explainedContact us to request changes
jk55 How jk55 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and we will respond within the timeframe set out in our policy. Include your registered account email so we can locate your records without delay.

Team online

Email Privacy Request

Send a written request to our support email with your account details. We confirm receipt and action data requests as required under applicable rules.

Live Chat Support

Open the live chat from your account dashboard to raise a privacy question. Our team can log your request and escalate it to the data handling team.

Account Settings Path

Log in, go to Account Settings, then Privacy. From there you can review stored contact details and initiate a data correction request directly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your data security is not a checkbox for us — it shapes how we build every account feature, from login to payment confirmation. Here is what that looks like in practice across the four areas that matter most to your account.

Payment Data Isolation JazzCash, Easypaisa, and Raast transaction records are stored separately from general account data. Only authorised payment processing systems can read wallet identifiers or transaction references.
Cookie and Session Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not use advertising cookies that track you across other websites.
Account Access Security Every login triggers an OTP to your registered mobile number. If a login attempt comes from an unrecognised device or IP address, we require re-verification before the account opens.
Retention and Deletion We keep your account data while your account is active and for a further period as financial rules require. Once that period passes, data is deleted or anonymised — you can also request early deletion if you close your account.

Common Questions About Your Data on jk55

These are the privacy questions our account holders ask most often. If yours is not listed here, reach out via live chat or email and we will respond with the specific answer for your account.

We collect your name, email, mobile number, and the wallet identifiers for your chosen payment method — JazzCash, Easypaisa, or Raast. We also log device and session data for security checks.

We share payment references only with the processors needed to complete your transaction. We do not sell data or share it with advertisers. Identity verification partners may receive account data where regulations require it.

Log in and go to Account Settings, then Privacy to review stored details. For a full data export or to request corrections, send a written request to our support email with your registered account address.

We retain records for as long as your account is active plus the additional period required by applicable financial record-keeping rules. After that period, data is deleted or anonymised.

We use session and preference cookies — no cross-site advertising trackers. You can manage cookie preferences through your browser settings, though disabling session cookies may affect your account login experience.

When you close your account, we stop active processing of your data. Records required by financial rules are held for the mandatory retention period, then deleted. You can request early deletion after your account closes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.